by Donna Weber | Jan 30, 2019 | Customer Success, Strategy
Onboarding customers is the most important part of the customer journey and McKinsey says that when you carefully monitor and engage customers throughout rollout, you’re on a path to a lucrative customer relationship. Yet, even though onboarding is vital,...
by kickstartall | Jan 3, 2018 | Leadership, Marketing, operations, Sales, Strategy
Is your business ready for 2018? New technologies and rising customer expectations will dramatically impact your business success. Here are six trends you and your teams should be embracing. Use this list to assess your readiness. 1. Strategy: Customer-led strategy...
by Mike Gospe | Jan 3, 2018 | Leadership, Marketing, Sales, Strategy
The B2B marketing and sales landscape is evolving. And we are growing to address the next generation of marketing and sales challenges. That’s why we are excited to announce new services and resources to help CEOs and their marketing, sales, and customer success...
by Donna Weber | Nov 16, 2017 | Customer Success, Strategy
If you build it they won’t come. You build high-quality customer education and enablement content, yet usage is low. You talk to internal teams and customers and many aren’t even aware of your excellent offerings. Your data demonstrates that well-trained customers...
by Janet Gregory | Nov 16, 2017 | Built for Global, Leadership, Marketing, Sales, Strategy
Is your international business as successful as you want it to be? Apply four powerful lean principles to take international sales to the next level. Turn the art of selling into the science of sales. A key principle of lean operations is eliminating waste. ...
by Janet Gregory | Jan 5, 2017 | Leadership, Sales, Strategy
Happy New Year! Time to kick your 2017 sales plan into action. Ready-to-Roll, Almost-But-Not-Quite, or Not-Yet-Started? No matter where you are in the sales planning process here are three vital suggestions for success. Power Launch for the Ready-to Roll: Welcome...
