Whoever understands the customer best wins!

KickStart your cross-functional customer initiatives

How well do you know your best customers?

KickStart your advisory board program

Tired of being surprised by customer churn?

KickStart your customer success programs

We guide companies to increase customer lifetime value

Advisory Boards  |  Customer Success  | Customer Insights

visualIQ
Symantec
Rackspace
NFI
IDMWORKS
f5
EMC
Cisco
Avaya
Aspect

Deliver a world-class Customer Advisory Board experience 

Energize partners with a Partner Advisory Board

Design your best Customer Success Strategy

Create Customer Onboarding strategies & programs 

Interview customers & conduct a Churn Analysis

Design & fine-tune your Salesforce instance

WHO WE ARE

We are strategists who know how to run cross-functional customer initiatives. Prior to forming KickStart, we held leadership positions in marketing, sales, and customer success.

HOW WE WORK

Running alongside you, we work as an extension to your team. We kickstart you for success, then help you cross the finish line.

 

 

News & Events


CAB Masterclass - 2020

Join Mike and small group of CAB practitioners as we apply the latest techniques to strengthen your CAB program. Discover how to harness your CAB to capture value, identify new opportunities, create synergies, and produce a positive business outcome. Space is limited.

The Science Behind a Powerful Customer Onboarding Experience

Hear Donna Weber  explore how to make valuable use of the science behind a successful onboarding experience.

Listen to the podcast

 

User Adoption: Interview with Donna Weber

Hear Donna share insights and best practices on user adoption. Recorded on March 2, 2020.

Build Better Buyer Personas

This video offers a short, insightful journey through the history of modern marketing and why having a well-rounded buyer. persona, complete with demographics, psychographics, AND characteristics about their company  is so important. Then, check out our best-selling course on Personas hosted at Udemy.

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