Has your Advisory Board meeting been postponed?


Our world-class Advisory Board models integrate in-person & virtual engagement

Whoever understands the customer best wins!

KickStart your cross-functional customer initiatives

How well do you know your best customers?

KickStart your advisory board program

Tired of being surprised by customer churn?

KickStart your customer success programs

We guide companies to increase customer lifetime value

Advisory Boards  |  Customer Success  | Customer Insights


Deliver a world-class Customer Advisory Board experience 

Energize partners with a Partner Advisory Board

Design your best Customer Success Strategy

Create Customer Onboarding strategies 

Interview customers & conduct a Churn Analysis

Design & fine-tune your Salesforce instance


We are strategists who know how to run cross-functional customer initiatives. Prior to forming KickStart, we held leadership positions in marketing, sales, and customer success.


Running alongside you, we work as an extension to your team. We kickstart you for success, then help you cross the finish line.



News & Events

KickStart Coffee Chat

Join our KickStart Coffee Chats

KickStart Alliance is hosting a bi-monthly series of topical 30-minute coffee chats. At each session, we pose a specific topic with a few questions and invite you to weigh in with your peers. This is a great way to gather new insights and practical tools while we all shelter in place.

Register for the series

June 3: Customer Onboarding Report

June 17: How are You Keeping Your Marketing Messages REAL?

July 1: Crafting an Interview Guide for REAL Customer Feedback Conversations


Build Better Buyer Personas

This video offers a short, insightful journey through the history of modern marketing and why having a well-rounded buyer. persona, complete with demographics, psychographics, AND characteristics about their company  is so important. Then, check out our best-selling course on Personas hosted at Udemy.

Blog Highlights

The Reinvention of the Customer Advisory Board – Part 1

The Reinvention of the Customer Advisory Board – Part 1

COVID-19 and our response to it has put face-to-face Customer Advisory Boards (CAB) meetings on hold at a time when executive leaders need perspective and guidance from their most important customers. Companies must re-invent the entire CAB program to be organized around the customer, leveraging virtual engagement elements.

read more
Managing and Motivating Teams amidst Covid-19

Managing and Motivating Teams amidst Covid-19

Managing and Motivating Teams amidst Covid-19   Managing and motivating teams is rewarding and challenging in the best of times. In unprecedented times like this there are even more questions. Do I manage top-down or bottom-up? How do I help my team function...

read more