We guide companies to increase customer lifetime value
Advisory Boards | Customer Success | Customer Insights
Deliver a world-class Customer Advisory Board experience
Energize partners with a Partner Advisory Board
Design your best Customer Success Strategy
Create Customer Onboarding strategies
Interview customers & conduct a Churn Analysis
Talk to one of our “customer advocacy” Experts
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News & Events
Donna Weber receives National Recognition
Weber recently received national recognition through the NYC Big Book Award®. “Onboarding Matters” is the Winner for Best New Non-Fiction, and Distinguished Favorite in Business Entrepreneurship and Small Business. Read the press release.
Top 50 Customer Success Influencer for 2021!
New: Mastering Customer & Partner Interviews
2022 CAB Masterclass: join the wait list
Interested in learning the latest CAB best practices? Email us to join our wait list for 2022. Or, contact us to schedule a private class for your organization.
Blog Highlights
KickStart’s 5th Live Online Customer Advisory Board Masterclass begins January 19, 2022
Our next live online CAB Masterclass series begins January 19, 2022. Mike Gospe, CAB strategist and professional facilitator, is your instructor. Join us for this 5-part series to learn the latest strategies for running a CAB program in the COVID era.
Why a Customer Advisory Board CHARTER STATEMENT is a requirement for success
This post provides an introduction to what it is, how it works, and why your company needs one.
3 tips for planning your 2022 CAB Program
The past 2 years have seen Customer Advisory Board (CAB) programs evolve dramatically. And they are continuing to evolve. As we head into 2022, this post dives into 3 things you need to know.