We guide companies to increase customer lifetime value
Advisory Boards | Customer Success | Customer Insights
Deliver a world-class Customer Advisory Board experience
Energize partners with a Partner Advisory Board
Design your best Customer Success Strategy
Create Customer Onboarding strategies & programs
Interview customers & conduct a Churn Analysis
Design & fine-tune your Salesforce instance
WHO WE ARE
We are strategists who know how to run cross-functional customer initiatives. Prior to forming KickStart, we held leadership positions in marketing, sales, and customer success.
HOW WE WORK
Running alongside you, we work as an extension to your team. We kickstart you for success, then help you cross the finish line.
News & Events
CAB Masterclass - 2020
Join Mike and small group of CAB practitioners as we apply the latest techniques to strengthen your CAB program. Discover how to harness your CAB to capture value, identify new opportunities, create synergies, and produce a positive business outcome. Space is limited.
The Science Behind a Powerful Customer Onboarding Experience
Hear Donna Weber explore how to make valuable use of the science behind a successful onboarding experience.
User Adoption: Interview with Donna Weber
Hear Donna share insights and best practices on user adoption. Recorded on March 2, 2020.
Build Better Buyer Personas
This video offers a short, insightful journey through the history of modern marketing and why having a well-rounded buyer. persona, complete with demographics, psychographics, AND characteristics about their company is so important. Then, check out our best-selling course on Personas hosted at Udemy.
Blog Highlights
Who should own a Customer Advisory Board program?
Who in your organization should own the CAB program? It depends on your organization structure as much as it does the leadership skills and chemistry of your executive team.
GOOF Business Insight: Innovation and Antibodies
GOOF. Get out of the office for new business insight. Going to the movies awakens insight into business innovation, startups, and corporate antibodies.
3 Articles to Help you Execute a Successful CAB Meeting
Prepping for your upcoming Customer Advisory Board (CAB) meeting? Read these three articles to execute a world-class CAB meeting.