We guide companies to increase customer lifetime value
Advisory Boards | Customer Success | Customer Insights
Deliver a world-class Customer Advisory Board experience
Energize partners with a Partner Advisory Board
Design your best Customer Success Strategy
Create Customer Onboarding strategies
Interview customers & conduct a Churn Analysis
Design & fine-tune your Salesforce instance
WHO WE ARE
We are strategists who know how to run cross-functional customer initiatives. Prior to forming KickStart, we held leadership positions in marketing, sales, and customer success.
HOW WE WORK
Running alongside you, we work as an extension to your team. We kickstart you for success, then help you cross the finish line.
News & Events
Join our KickStart Coffee Chats
KickStart Alliance is hosting a bi-monthly series of topical 30-minute coffee chats. At each session, we pose a specific topic with a few questions and invite you to weigh in with your peers. This is a great way to gather new insights and practical tools while we all shelter in place.
Register for the series
June 3: Customer Onboarding Report
June 17: How are You Keeping Your Marketing Messages REAL?
July 1: Crafting an Interview Guide for REAL Customer Feedback Conversations
Build Better Buyer Personas
This video offers a short, insightful journey through the history of modern marketing and why having a well-rounded buyer. persona, complete with demographics, psychographics, AND characteristics about their company is so important. Then, check out our best-selling course on Personas hosted at Udemy.
Blog Highlights
New! Join KickStart Alliance’s bi-monthly Coffee Chats in June
KickStart Alliance is hosting a bi-weekly series of topical 30-minute coffee chats. At each session, we pose a specific topic with a few questions and invite you to weigh in with your peers. This is a great way to gather new insights and practical tools while we all...
The Reinvention of the Customer Advisory Board – Part 1
COVID-19 and our response to it has put face-to-face Customer Advisory Boards (CAB) meetings on hold at a time when executive leaders need perspective and guidance from their most important customers. Companies must re-invent the entire CAB program to be organized around the customer, leveraging virtual engagement elements.
Managing and Motivating Teams amidst Covid-19
Managing and Motivating Teams amidst Covid-19 Managing and motivating teams is rewarding and challenging in the best of times. In unprecedented times like this there are even more questions. Do I manage top-down or bottom-up? How do I help my team function...