B2B ADVISORY BOARDS & FACILITATION
When it comes to executing your Advisory Board meetings, you can’t leave anything to chance. This is the one place and one time where you have your best customers, or your top tier partners, in the same room with your leadership team to discuss the future.
Future-proof your business
Since 2002 KickStart has been helping tech companies of all sizes design and facilitate strategy-focused CXO discussions. We ensure these meetings capture value, identify new opportunities, create synergies with your best customers, and produce meaningful guidance that will help drive your business forward. That’s why CEOs and their teams trust us.
Whether you are initiating your first Customer or Partner advisory meeting, or you want to refresh your program, we’ll guide you to maximize your ROI and deliver a world-class experience. Let us show you how.
“With Mike’s leadership, we’ve enjoyed a new type of strategic conversation with our best customers. We could not have achieved this without his expertise in the preparation and delivery of our global CAB meetings.”
Facilitation services we provide:
- Customer Advisory Boards
- Partner Advisory Councils
- Executive Roundtables
- Leadership Planning Meetings
- Marketing & Sales Summits
CAB “HEALTH CHECK” SERVICE
Designed for companies who are running their own CABs, this service provides a 360 degree assessment so you can take your CAB to the next level with confidence. If you’ve been running your CAB for a while, you know how easy it is to fall into a rut. Global conditions have required CAB programs to evolve from the once-a-year in-person meetings to a more global and flexible approach.
It’s time for an upgrade
Mike Gospe is a CAB evangelist, having helped some of today’s most innovative B2B companies design interactive CAB programs over the past 20 years. With experience drawn from having facilitated 250 CAB, PAB, and Executive Roundtable meetings, he’s an expert in tuning CAB programs to deliver real business value to the host company and their CAB members.
With our 360 degree assessment, we’ll compare your CAB with hundreds of others and let you know how yours stacks up. Most importantly, we’ll show you what you need to do to improve. Let Mike help you deliver a world-class experience that differentiates yours from your competitors’ CAB engagements.
Our CAB 360-degree assessment:
- Talk with your stakeholders
- Review your CAB charter
- Interview your CAB members
- Dig into your pre-CAB process and your post-CAB follow-up
- Analyze how you are harnessing the power of your CAB
- Provide a detailed report on where you are best-in-class and opportunities for improvement
Understanding your customers is critical for ongoing financial and operational success, especially for businesses running as a service. In order to develop that knowledge, we interview your customers to uncover feedback, what makes them loyal, and if they are possibly at risk. Incorporating this and other measures of customer feedback into your business plan drives better decisions and actions.
In short, we gather customer insights and make them actionable for you.
“As our business grew, we needed to better understand where and why customers might be at risk of churning. KickStart uncovered those answers and provided us with actionable insights. They have become trusted members of my team.”
Interview programs we provide:
- Win/loss interviews & analysis
- Churn analysis
- Long-term happy customers
- New customers
- Lost customers