by Mike Gospe | Mar 20, 2020 | Customer Advisory Boards
March 20, 2020: KickStart Alliance, an Advisory Board and customer success leadership consulting team, today announced a new model for engaging both Customer Advisory Boards (CAB) and Partner Advisory Boards (PAB) during the time of the Coronavirus. This new model...
by Mike Gospe | Feb 21, 2020 | Customer Advisory Boards, Home Page
This week a customer insights manager posted a really good question on my CAB Resource Center: Is there an industry preference on who should own a CAB Program? The answer is not always obvious nor uniform. Let me explain. As I write this, I am working with seven...
by Mike Gospe | Nov 20, 2019 | Customer Advisory Boards, Partner Advisory Councils
KickStart Alliance announces the launch of its new “Advisory Board Resource Center”. Here, we expand upon the best practices contained in the original Customer Advisory Board Resource Center that was first introduced in 2013. This new website includes lots...
by Mike Gospe | Sep 20, 2019 | Customer Advisory Boards, Home Page
Prepping for your upcoming Customer Advisory Board (CAB) meeting? Read these three articles to execute a world-class CAB meeting. Tips to execute your best CAB meeting 1) Advice for creating content for your CAB meeting The “less is more” rule applies...
by Mike Gospe | Feb 5, 2019 | Customer Advisory Boards
Conducting Customer Advisory Board member interviews can be intimidating. As a professional Customer Advisory Board architect and facilitator, I’ve interviewed hundreds of C-suite executives. Here are 4 tips that will improve the ROI of your own efforts. Before...