It’s time to start planning for your Fall CAB

If you are thinking about hosting a Customer Advisory Board meeting sometime in September – November, now’s the time to start planning. Here’s your first set of action items. CABs are not just another meeting you can rush to put together at the last...

Reflections on a 12-month Sales Coaching Journey

I recently completed a sales leadership coaching engagement for a global technology client. The client was keen on developing new approaches for his high performance sales teams, which focused on business led outcomes for their top strategic customers. Given a highly...

Choosing the best marketing metrics

A common question from marketers: what marketing metrics should we track? There’s a lot of confusion and time wasted spent on measuring (the wrong) metrics. Here’s a model to help simplify the process. If you are a routine reader of my books and blogs,...