Clara Shih on “Marketing in the Facebook Era”

Yesterday I had the privilege of hearing Clara Shih, CEO & Founder of Hearsay Labs, speak on the topic of “Marketing in the Facebook Era” at a DMA of Northern California luncheon. Clara recently wrote a book on the topic: The Facebook Era: Tapping...

Understanding the CIO

In his article, CIO Tells Us How to Sell to CIOs, Sridhar Ramanathan interviews Walt Thinfen, CIO of Visioneer.  This article is a timely reminder about the importance of customer relationships built on an understanding of the customer’s world.  Especially in...

Characteristics of Effective Campaign Managers

“I’m looking to hire a campaign manager to oversee our integrated marketing programs.  What are the characteristics of the best campaign managers?” I get asked this question a lot.  Earlier in my career, I worked as a campaign manager at HP, Sun, and...

Learn How to Write Great Headlines

If you believe, as I do, that content and social media are key marketing tools these days, then the next thing you need to learn about is headlines. Why are headlines important? Because you’re using social media and content to bring people into your marketing...

Mapping the Marcom Mix to the Lead Funnel

This “best practice” comes from Carol Hague.  Carol is an experienced integrated marketing campaign manager and offers a helpful approach to mapping marcom activities and content appropriately to the lead funnel. She and I collaborated on this graphic and...