Why initiatives fail and how to get them on track

At the close of a year we look back on the resolutions set, the projects planned and the initiatives launched a year earlier, only to find disappointing results.  Why is that?  Why to do these resolutions, projects and initiatives fail to achieve their desired results...
Is CRM making sales people dumb?

Is CRM making sales people dumb?

CRM is making sales people dumb. “No, absolutely not, that’s heresy” shouts Salesforce.com, Velocify, SugarCRM and sales management. When sales people act like robots inputting data and taking action without thinking, the answer is YES. Unfortunately, the answer is...

B2B marketing: 7 best practices as you plan for 2015

The Direct Marketing Association of Northern California, DMAnc, hosted speaker Ian Michiels, Principal & CEO of Gleanster Research, at its November 2014 meeting. The topic, “B2B tactics that worked in 2014 and how to prepare for 2015.” Gleanster gathers benchmark...