by Janet Gregory | Feb 28, 2020 | Business insight, Leadership, Marketing, operations, Sales, Strategy
Both professionally and personally, all of us seek to unlock the mysteries of the future. Investors look for the most promising ventures. Sales managers seek accurate business projections. Production Managers pursue critical deadlines. On a personal level, we seek to...
by Mike Gospe | May 22, 2014 | Marketing
As a community of business leaders we are getting better at listening to customers and learning how to empathize with them. This strengthens our relationships. However, we still have an Achilles’ Heel. When we listen but then take no action we run the risk of...