by Mike Gospe | Sep 6, 2022 | Customer Advisory Boards, Home Page
Staying close to your best customers and partners is critical to your business’ future success. This is the only way to know how and when to alter course as business conditions change. It’s like sailing: you have to tack into or against the wind, all while...
by Mike Gospe | Mar 20, 2020 | Customer Advisory Boards
March 20, 2020: KickStart Alliance, an Advisory Board and customer success leadership consulting team, today announced a new model for engaging both Customer Advisory Boards (CAB) and Partner Advisory Boards (PAB) during the time of the Coronavirus. This new model...
by Mike Gospe | Sep 22, 2017 | Customer Advisory Boards
This year we celebrate 15 years as KickStart Alliance and our Customer Advisory Board practice. I am very proud to have worked with, and learned from, so many companies and business leaders over the years. It’s humbling, too, because success is built on...
by Mike Gospe | Nov 15, 2016 | Customer Advisory Boards, Marketing
Is your Customer Advisory Board (CAB) giving you powerful information about your customers and their Buyer’s Journey? If not, you are leaving a lot of your marketing strategy to chance. Customers often complain that vendors don’t understand their business. The CAB...
by Mike Gospe | Jul 19, 2016 | Customer Advisory Boards
For more than 15 years I’ve been helping B2B company leaders design and implement their Customer Advisory Boards. I’ve talked to a lot of executives and customers about what makes a CAB successful. Here are 10 Customer Advisory Board best practices. 1) The CAB...